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Judi Hembrough

Is your phone system doing all it can for your small business?

What do you really want in your small business phone system? Are you taking advantage of all the features available in today’s phone technology? These were questions posed to 427 capital equipment decision makers at small and medium-sized businesses across the United States in a recent survey commissioned by a maker of Voice over Internet Protoco... Read More

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Blog » Contact Centered

Why aren’t they listening?

The call centre has the misfortune of having one of the worst reputations for any part of a business. Generally this is well deserved. Our…

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Blog » The Smarter Office

Is Wearable Tech Really "New?"

Wearable technology is certainly “in” right now.  Samsung has produced a watch that works with their ever popular Galaxy series phones, Sony continues to improve…

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Blog » Game Over

Rig Review

When I first start writing reviews of hardware a decade ago, I was testing equipment I borrowed from friends that would hardly turn on.  I…

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Blog » A Fresh Look

Full Time and a New Desk

Location! Location! Location! This classic mantra of real estate also applies to the office and the mind.  Through two unique developments over the past few…

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