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Team collaboration today isn’t necessarily what it used to be. In the past, teams might gather in the conference room at a prearranged time to hammer out ideas on a white board. Or you could join someone in their cubicle or run out for a cup of coffee to share ideas. Nowadays your small business team may be scattered around the city – or even t... Read More

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Blog » Contact Centered

Voice of the customer – are yo...

We are all used to hearing the phrase “Your call may be recorded for quality purposes” when dealing with a contact centre, but what if…

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Blog » The Smarter Office

Is Wearable Tech Really "New?"

Wearable technology is certainly “in” right now.  Samsung has produced a watch that works with their ever popular Galaxy series phones, Sony continues to improve…

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Blog » Game Over

Rig Review

When I first start writing reviews of hardware a decade ago, I was testing equipment I borrowed from friends that would hardly turn on.  I…

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Blog » A Fresh Look

Full Time and a New Desk

Location! Location! Location! This classic mantra of real estate also applies to the office and the mind.  Through two unique developments over the past few…

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