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Judi Hembrough

How to help your team get through small business growing pains

You’ve done all the right things and now your small business is taking off. It’s at this point that the effects of growing can start to have a negative impact on your employees. As your business moves to the next level, it begins to experience growing pains that can impact the morale of your small business team. Common signs that things are goi... Read More

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Blog » Contact Centered

Voice of the customer – are yo...

We are all used to hearing the phrase “Your call may be recorded for quality purposes” when dealing with a contact centre, but what if…

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Blog » The Smarter Office

Is Wearable Tech Really "New?"

Wearable technology is certainly “in” right now.  Samsung has produced a watch that works with their ever popular Galaxy series phones, Sony continues to improve…

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Blog » Game Over

Rig Review

When I first start writing reviews of hardware a decade ago, I was testing equipment I borrowed from friends that would hardly turn on.  I…

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Blog » A Fresh Look

Full Time and a New Desk

Location! Location! Location! This classic mantra of real estate also applies to the office and the mind.  Through two unique developments over the past few…

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