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Contact Center

Empowering Hybrid Call Centers with Chrome OS

By Laura Marx|2021-09-27T08:59:56-07:00September 27th, 2021|Contact Center, Hybrid Working, Remote Working, Smarter Working|

What is the future of the call center? I know [...]

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Hygiene for a Hybrid Workplace

By Richard Kenny|2021-07-27T07:58:40-07:00July 27th, 2021|Contact Center, Hybrid Working, Products & Solutions, Smarter Working, Unified Communications|

Poly VVX Now Features Microban Antimicrobial Technology Following the successful [...]

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Business as Unusual – Hybrid Working in the Call Center

By Richard Kenny|2021-07-13T07:59:32-07:00July 13th, 2021|Contact Center, Headsets, Hybrid Working, Products & Solutions, Smarter Working, Unified Communications|

Even though your workplace likely won’t return to a pre-pandemic [...]

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  • Woman working at her desk in open plan office with Savi 7300 Office Series

Keep it Confidential with the New Poly Savi 7300 DECT Headset

By Richard Kenny|2021-02-23T08:00:01-08:00February 23rd, 2021|Contact Center, Headsets, Hybrid Working, Products & Solutions, Remote Working, Unified Communications|

For people working in a variety of industries, the confidentiality [...]

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The Future of Customer Service – Hybrid Workforce or Hybrid Employees?

By Richard Kenny|2020-10-22T09:57:20-07:00October 22nd, 2020|Contact Center, Headsets, Hybrid Working, Remote Working|

When looking at the customer service sector, if anything can [...]

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Why QD Headsets are Best for a Hybrid Call Center Workforce

By Richard Kenny|2020-10-19T08:39:29-07:00October 19th, 2020|Contact Center, Headsets, Hybrid Working, Remote Working|

With significant uncertainty about whether call center employees will be [...]

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Poly Wins Frost & Sullivan’s 2020 Technology Innovation Award

By Poly|2020-09-22T08:58:58-07:00September 22nd, 2020|Consumer, Contact Center, Headsets, Unified Communications|

As we move into the final months of 2020, to [...]

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Celebrating Change in the Call Center

By Poly|2020-09-17T08:13:28-07:00September 17th, 2020|Contact Center, Headsets, Hybrid Working, Remote Working, Unified Communications|

This year marks the 25th UK National Contact Center Awards [...]

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  • Man talking on Savi 7200 headset

How COVID-19 is Redefining the Contact Center

By Poly|2020-08-13T12:03:15-07:00August 13th, 2020|Contact Center, Remote Working, Unified Communications|

For the majority of the year 2020, organizations have lost [...]

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The New Way of Working in Contact Centers

By Jim Foster|2020-07-31T08:34:54-07:00July 31st, 2020|Contact Center, Inside Poly, Remote Working, Tips & Tricks|

In March 2020, we closed the doors of our Poly [...]

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Latest Press Releases

  • Poly Highlights the Top Things US Companies Need to Consider for Hybrid Working
  • Poly Announces Fourth Quarter and Full-Year Fiscal 2022 Financial Results
  • Poly Identifies Twelve Considerations for Navigating Hybrid Working

TWITTER

Poly · 1 hour ago
@PolyCompany
In #FinancialServices you can’t afford to waste clients’ time with sub-par virtual meetings. Watch our video to learn how the right #Audio and #Video make every minute productive. #HybridWorking #MeetingEquality

Learn more 👉 https://t.co/r2GBptjTAO https://t.co/GEWQJV3nrZ
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Poly · 2 hours ago
@PolyCompany
Poly #DeviceMode enables you to use the room system’s camera, speaker, microphone, and connected monitors from your computer via easy #USB connection through the participant’s PC or Mac.

Learn more 👉 https://t.co/3WurqZbjOs https://t.co/urTwmeegAh
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Poly · 21 hours ago
@PolyCompany
The #PolyStudio P15 personal video bar gives you everything you need in one sleek device to look and sound your best. #HybridWorking #MeetingEquality

Learn more 👉 https://t.co/mJDs89dbTO https://t.co/bCiX5B1JgX
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About Poly

Poly is a global communications company that powers meaningful human connection and collaboration. Poly combines legendary audio expertise and powerful video and conferencing capabilities to overcome the distractions, complexity and distance that make communication in and out of the workplace challenging. Poly believes in solutions that make life easier when they work together and with our partner’s services. Our headsets, software, desk phones, audio and video conferencing, analytics and services are used worldwide and are a leading choice for every kind of workspace.

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