Author Archive : Judi Hembrough

Key steps to build a solid small business HR foundation

Ask small business owners what their number one human resource challenge is and a majority will tell you “attracting and finding quality employees,” according to…


Unified communications helps small businesses meet changing work styles and customer needs

Among some of the newest technologies of the last few years, unified communications (UC) is getting more than a just a nod from small business…


Don’t let inactive small business customers slip away. Rekindle relationships.

Not every customer or client who stops doing business with your small business does so because of a bad experience. In fact, according to business…


Workplace noise can lead small business employees to distraction

Finding it hard to hear yourself think at work? Noise in the workplace has always been a problem, but it’s become more of an issue…


Calling out the value of voice to small business

Back in the late 70s, AT&T encouraged consumers to “reach out and touch someone” with their phone service; and for many people the message struck…


5 ways to improve your small business efficiency

You know the old saying that “time is money.” When it comes to your small business, improving the efficiency of your operations can boost your…


Choose the best location with the right leasing terms for your small business

Is it time for a move? Maybe you’ve been running your small business out of your home along with a team of remote employees or…


Make persuasion an art form to sell more at your small business

Do buyers dislike your small business salespeople? Back in 2006 Gallup conducted a survey that suggested the public holds a dim view of the sales…


Tips for leading your small business team through uncertain times

Small business owners are feeling more optimistic about their prospects for growth. The latest quarterly Wells Fargo/Gallup Small Business Index survey, which was conducted November…


How big data help your small business deliver a better customer experience

Is Big Data playing a big role in your small business? It is for many small business owners. As noted in “2015 small business tech…