Lack of user adoption is a common issue when introducing new collaboration technology. In the Slidecast above, I talk about the results of a recent survey on the use and effectiveness of user adoption strategies, and share some case studies. See part 1 from earlier this week for a look at the situation with user adoptions, and an overview of the model and strategies.
(Note that there is an audio track for the above slide deck. You may have to log into SlideShare to hear it.)